LEGAL REFERENCE

Terms & Conditions for Your 988pk Account

Everything that governs your use of 988pk — from account creation and fund handling to access rules in supported regions — is set out here. Read these terms...

Applies to all 988pk accountsJazzCash & Easypaisa coveredPakistan supported regionsUpdated terms enforced on loginFull account lifecycle scope
988pk Terms & Conditions for Your 988pk Account

What These Terms Cover and Why They Exist

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

TERMS SUPPORT PATHS

Reach Us About These Terms Directly

If any clause is unclear or you need written confirmation of how a term applies to your account, our team is available...

Live Chat Start a chat session from your account dashboard...
Email Support Send a written query to our support address...
Help Centre Our help centre hosts plain-language summaries of the...
WHY THESE TERMS HOLD

How We Back Up What These Terms Promise

Our terms are written to be enforceable and transparent — not to hide conditions in fine print. Here is what sits behind the document you are reading.

Plain-language drafting

Every clause is written in clear English so you can read it without a legal background. Where technical language is unavoidable, we include a plain summary directly below the clause.

Regular review cycle

We review these terms on a set schedule and flag any changed sections at the top of the page so you can see exactly what moved without re-reading the full document each time.

Pakistan-region alignment

Terms are calibrated to how accounts work for Pakistan-based users, including local payment rails like JazzCash and Easypaisa, so the rules you read match the product you actually use.

Account-security clauses

Sections covering login security, two-factor authentication, and session management are written to give you clear recourse if your account is accessed without your knowledge.

Fund-handling transparency

Payment terms state processing windows, reversal conditions, and fee structures for each supported rail — JazzCash, Easypaisa, SadaPay, and Raast — without burying them in appendices.

Documented dispute path

The terms include a step-by-step dispute process with defined response windows so you know what to expect and when to escalate if a resolution takes longer than committed.

TERMS ACROSS POLICIES

How These Terms Align With Our Other Policies

These terms sit at the centre of our policy framework. Each linked policy is a focused extension of the rules set out here, and nothing in a linked policy overrides what is...

01

Privacy Policy

Covers data collection and retention; these terms define when data is used for account decisions

02

Cookie Policy

Explains session cookies; these terms govern the account sessions those cookies support

03

Withdrawal Policy

Details processing steps for JazzCash and Easypaisa; these terms set the underlying fund-release rules

04

Account Verification

Outlines KYC document requirements; these terms state when verification is triggered and what happens if it is not completed

05

Promotional Rules

Defines eligibility for any running offers; these terms set the account standing required to qualify

06

Dispute Resolution

Provides the escalation timeline; these terms define what counts as a valid dispute and who can raise one

07

Closure Policy

Explains voluntary and enforced account closure; these terms state the fund-return obligations on each path

How We Have Structured These Terms for You

We have organised these terms so the sections most relevant to your account actions are easy to find. Each block below describes a structural feature of...

Numbered clause index

Every major clause carries a number that our support team references when answering your questions, so you can find the exact section being discussed without searching the full document.

Change-log header

A dated change log sits at the top of the document so you can see what was updated in the current version versus the one you previously accepted, without reading everything again.

Defined terms glossary

Words that carry a specific legal meaning — such as Account, Transaction, and Supported Region — are defined in a glossary at the start so their meaning stays consistent across all clauses.

Section summaries

Each major section opens with a two-sentence plain-English summary of what it covers. The full legal text follows, but the summary tells you whether the section is relevant to your question.

Pakistan-specific callouts

Clauses that apply differently for Pakistan-region accounts — particularly around payment processing and access conditions — are flagged inline so they are visible without reading every line.

Printable format

A clean print-formatted version of the current terms is available from your account settings page, with page numbers and section headers intact, suitable for your own records.

Common Questions About These Terms

These terms apply from the moment you complete account registration on 988pk. By confirming your details during signup, you accept the version of the terms current at that date. Any later updates apply from the date we notify you.

We post a notice on the platform and flag the updated sections in the change log. If you continue using your account after the effective date of the update, that counts as acceptance of the revised terms as written.

If you do not accept any part of the current terms, you should stop using your account and contact support to request closure. Continued use confirms acceptance, so reaching out before you proceed is the right step.

Payment terms in Section 4 and Section 5 cover deposit and withdrawal processing for JazzCash and Easypaisa, including window times, reversal conditions, and what happens if a transfer is flagged by your mobile-money provider.

You are responsible for keeping your login credentials private. The terms set out our obligations if a breach occurs on our side, and they define the steps you must take — including notifying us promptly — if you suspect unauthorised access.

Yes. Certain clauses apply only to Pakistan-region accounts, particularly around payment method availability via JazzCash, Easypaisa, SadaPay, and Raast, and around access conditions in supported regions where local law permits.

The dispute process is set out in the resolution section of the terms. Start by contacting support with your account ID and a description of the issue. We commit to a first response within the window stated in that section.